Contact information
Contact Us
Customer support is available 24 hours a day, 7 days a week.
Our customer support team is available to assist with products, sizing, jewelry care, orders, delivery, returns, refunds, and general store questions.
Email Support
Telephone
+86 134 3142 4243
Customer Service Hours
24 hours a day, 7 days a week
Response Time
Most inquiries receive a response within 24 to 48 hours.
Company Information
Brand: varenmere™
Company: Shanghai Banyao Wang Network Technology Co., Ltd.
Owner and Legal Representative: Chen Xing
Registered Address: Room A-01J, 2nd Floor, Building 7, No. 955 Liuxiang Road, Jiading District, Shanghai, China
Before Contacting Us
For order-related questions, please include your order number and the email address used when placing the order. For damaged or incorrect items, include clear photographs of the product, packaging, and shipping label.
Please Note
The registered company address is not a return warehouse. Do not send returns to this address. Contact our support team first to obtain the correct return instructions and approved return address.